Politique d’expédition

Last Updated: 18.05.2026 

1. Shipping Information

Thank you for purchasing MelonFrame. Our goal is to get your E-ink frame to you as safely and smoothly as possible. Please review the details below regarding delivery times and customs for your region.

🇨🇭 Shipping to Switzerland

• Standard shipment: Swiss Post (PostPac Economy)

• Delivery Time: 2–3 Business Days

• Cost: CHF 7.5

• Origin: Shipped directly from our local warehouse in Zurich.

• Taxes: VAT is included in the price you pay at checkout.

🇪🇺 Shipping to the European Union

• Standard shipment

• Delivery Time: 7–12 Business Days

• Cost: EUR 11

• Origin: Shipped from our international manufacturing partner.

• No Hidden Fees Guarantee: VAT is included in the price you pay at checkout. No customs invoices or extra handling fees will be charged at your door. The package will be delivered directly to your address like a local shipment.

🇳🇴 Shipping to Norway

• Standard shipment

• Delivery Time: 7–12 Business Days

• Cost: EUR 11

• Origin: Shipped from our international manufacturing partner.

• Customs & Import Duties: VAT is not included in the price you pay at checkout. As Norway is outside the EU, your order will be subject to Norwegian import VAT (typically 25%) and customs clearance fees upon arrival. You will be responsible for paying these charges directly to the courier or customs authority before the package can be delivered.

More details can be found at https://melonframe.com/pages/shipment-information